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With over 1 billion monthly active users, WhatsApp is an integral part of our lives. And with such a huge adoption, ecommerce businesses are quickly coming onboard WhatsApp for their customers!

But it’s difficult to handle customers using just the WhatsApp Business app or with WhatsApp web. Let ...

With the release of the WhatsApp API, many shared WhatsApp inbox tools like Helpwise came into existence to simplify ecommerce customer support for businesses.

But if you’re considering alternatives to Helpwise before making the final choice, your search ends here.

We took a trial of over a dozen ...

Shopify businesses commonly use a tool like Picky Assist to build chatbots on their website and engage with their visitors.

But if you’re looking for Picky Assist alternatives before you make the final decision, your search ends here!

We’ve tried several dozen shared inbox tools and shortlisted ...

Kustomer is an awesome customer support tool tailored for ecommerce and DTC brands, but there are other equally great options out there.

You may be using an ecommerce support tool differently, or perhaps you are looking for a simpler tool that’s easy-to-use. Or possibly one that integrates with ...

With more than 1 billion monthly active users, WhatsApp has emerged as the leading platform for brands to connect with their audiences.

Regardless of your nature and field of business, your customers are likely to be on WhatsApp. This is why many businesses are now implementing WhatsApp marketing ...

Today, we are hooked on multiple conversational platforms and are found switching between them several times a day. These platforms are a great way to help us keep in touch with our friends, family and colleagues. They have also opened up new avenues for businesses to reach out to customers and stay ...

Gorgias and Kustomer are great tools to enhance customer support operations for your business. Both the tools offer a shared inbox for you to integrate multiple support channels on a single dashboard. But the differences between Gorgias vs Kustomer will help you make the right decision when choosing ...

With over 5 million active users, WhatsApp Business is one of the most sought-after communication apps in the business world. The app is ideal for small businesses that are looking to connect with their customers in a personalized yet non-intrusive manner. Several SMBs in India have witnessed a ...

Kustomer is an awesome customer support tool tailored for ecommerce and DTC brands, but there are other equally great options out there.

You may be using an ecommerce support tool differently, or perhaps you are looking for a simpler tool that’s easy-to-use. Or possibly one that integrates with ...

Considering switching from Gallabox? Looking for a tool that gives you chat analytics and a product catalogue, unlike Gallabox?

If so, you are now probably overwhelmed by the other hundreds of WhatsApp marketing software available on the internet. We understand the kind of tool that will fit your ...