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It is important to understand the total cost of investment in this medium, and to compare costs between providers without forgetting the internal cost. A cheaper provider that requires more time from internal staff because it does not have integrations or automated reports, could actually be more ...

As time goes by, many "cheap" items become large and constant investments, where you will always end up paying more, whether in repurchases, maintenance, rework, instability or loss of information. The recommendation is not to be guided by these "easy solutions" and to keep in mind that "cheap is ...

Are you measured by results? Maximize your bonus by following these simple tips in your collections
In any company, one of the most important and vital processes that must be kept under control is the collection process, especially when there are large volumes of clients whose delay in payment could ...

Through RCS , you can send relevant content in different formats (audio, video, gifs, etc.), something that until now was only possible through the most popular messaging apps. However, this new format does not require an Internet connection to do so.

RCS represents a great tool for company-client ...

Benefits of digital detox during the holidays exclusively associated with trendy diets that freed the body of toxins; however, taking the same idea about the release of elements harmful to health, the new trend is to talk about digital detoxification.

According to the Digital Detox Organization ...

Ask for their cell phone number when they visit branches . When customers visit branches and wait for their turn to be served, they may want to connect to WiFi. In WiFi, instead of simply giving them a “free” number or requesting a username and password that they have to ask for and that does not ...

Artificial intelligence (AI) is intelligence exhibited by machines. In computer science, an ideal "intelligent" machine is a flexible, rational agent that perceives its environment and takes actions that maximize its chances of success at some goal or task.

A2P - application to person. Messages ...

Unlike phone calls and email, WhatsApp enables simpler and more immediate support, allowing customers to resolve their queries at any time and place, without the annoying wait times of phone calls.

WhatsApp allows you to exchange images, videos, audios, locations, links and contacts, which allows ...

The fact that machines can learn from data without the need for complex learning or programming is a great advance in science. If we combine this with the fact that it is now very easy to obtain and save data, as an organization. There are already several companies that use artificial intelligence ...

More demanding It is more demanding because, having easier access to suppliers, products and services, it requires companies to be more dedicated to meeting their needs. In this sense, an immediate response like the one a bot can give makes a big difference in satisfaction and closing sales.

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