For this purpose, you can prepare memos and other materials that the user will refer to during the process of using the product. Refusal of blatant spam It has been noted that regular users ignore long instructions – most often they just skim them. In most cases, short reminders are more effective. so that the process of getting to know the service becomes pleasant and unobtrusive. Offering a "no onboarding" option While onboarding is useful and sometimes even necessary, some customers are knowledgeable or prefer korean friends whatsapp number to find answers to their questions on their own - they do not need training. Moreover, pushing an offer can cause a negative reaction. Therefore, the best option is to give the consumer the right to choose. Read also! Effective sales: rules, methods, mistakes If he does not want to listen to explanations, then limit yourself to providing access to the necessary information on the site - in the form of useful materials or answers to frequently asked questions (FAQ).
For educational content, videos are preferred. According to Wyzowl statistics, over 90% of users prefer educational videos when they need to understand how to operate a product or application. How to Design Onboarding Sometimes there is a simplified understanding of onboarding as technical adaptation, but this is not entirely true. A detailed explanation of the principles of the product does not mean that it will demonstrate its value to the consumer. Onboarding always has a marketing basis, and it should be aimed specifically at customers, at increasing their loyalty to the company.
