Whether on social media, by email or on your website

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Conclusion
As you will have seen, these four main areas remain a non-exhaustive list of the different actions to implement as part of your drive-to-store strategy . It is important to invest in this technique, especially as the end-of-year holidays approach in order to ensure good sales during this crucial period for your business and a driver of turnover .

, think phygital . Consider developing actions both physically in your establishments and online with your different platforms. This will allow you to improve your customers' experience and convince them to go to your point of sale to trigger the purchase.

If necessary, do not hesitate to contact our ecuador phone number library local marketing experts to benefit from their advice and support.Your customer reviews are one of the major criteria in protecting your e-reputation . Indeed, 97% of consumers read online reviews 1 , so their opinion of your real estate agency depends mainly on the reviews left by your customers.

It is therefore in your best interest to do your utmost to implement a good customer review management strategy . This is particularly true in the real estate sector , where consumers pay even more attention to the online reputation of agencies or agents, because the sale or purchase of a property represents a major commitment.

Don’t panic, if you don’t know where to start, we’ll explain everything to you in this article.



1. The importance of customer reviews in the real estate sector
2. How to manage customer reviews in real estate?
Conclusion


importance of real estate customer reviews

1. The importance of customer reviews in the real estate sector
As mentioned in the introduction, consumers systematically inquire about the real estate agencies they are considering using. We also know that no less than 30% of individuals who contact a real estate agent first consult their customer reviews 2 .