Among the main features you will find: triggers

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The solution can also be connected to your customer service base and use chatbots with artificial intelligence to deal with simpler demands or forward requests according to the particularities of each customer. 4. Tawk.to # Next on our list we have Tawk.to, a free and highly functional option that allows you to monitor visitors in real time, set up automatic responses and customize the chat widget, which makes it very interesting for small businesses.


Some of the key features of this website live chat software include: Mobile oman phone number data application; Automatic triggers; File transfer; Conversations between operators; Shortcuts for quick messages; Tawk.to is a good option for those looking for a basic online chat. 5. Zendesk Chat # We couldn't fail to include Zendesk Chat on our list of the best live chat software for websites, because they offer several solutions and features that allow you to efficiently serve visitors in real time.


for proactive approach, list of page visitors, pre-chat forms, chat classification and chatbots based on artificial intelligence. Zendesk offers a wide range of plans, and although the most basic one is completely free, it only supports a single simultaneous chat. Paid plans offer more features and fewer limitations. Do you understand what live chat software for a website is? We hope this guide has answered your main questions about this tool, highlighting its benefits and how it can improve customer service in your business in a practical and efficient way.