Effective staff training and assistance

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Support and maintenance
Heavy B2B products come with long-term maintenance and support commitments from the manufacturer or distributor. AR-enabled maintenance can save time and money and improve support efficiency.

With more complex machinery, the need for prompt repair and maintenance grows. Providing AR-enabled work instruction can save time when identifying issues. Service engineers in the field can share ideas with annotations on services or repairs they are attending to with senior staff to get help faster. AR also provides a detailed view of intricate parts inside complex systems, enabling service personnel to identify and locate issues faster.

AR can minimize human errors indonesia telegram screening and gather valuable data to improve service efficiency and finetune product offerings.


Spatial commerce can redefine staff training for in-house teams by providing an interactive way to understand products closely. Equipping service staff with the right information during a service can reduce rework and waste and result in the timely completion of service, ultimately improving customer satisfaction. Enabling your sales team with AR-powered presentations, demos, and walkthroughs can improve conversion rates, directly contributing to your ROI.

Future of spatial experiences augmented by AI
As augmented reality and virtual reality lead the way in B2B and B2C spatial commerce, the advent of technologies like Artificial Intelligence and Machine Learning is soon expected to take it to the next level. For instance, while customizing configurable products, AI and ML can dynamically generate a simulation of how a customized product works. In terms of personalization, AI can pick products based on users’ purchase history and deliver 3D visuals and AR projections.