As you will have ethiopia email list 150000 contact leads understood, retaining a customer is far from being a challenge and on the contrary contains multiple opportunities for your business. How to retain a customer? Inbound marketing for customer loyalty : we cannot recommend it enough. Intrinsically, inbound is an approach that promises to make its prospects not just customers, but loyal customers since its primary objective is to support and satisfy its customers. Understanding inbound version loyalty : within the inbound approach, it is different from loyalty as it is understood in a more traditional sense: it is not a question here of loyalty cards for example.

This type of loyalty is rather the fruit – or the object? – of a lead nurturing technique that supports the customer including after the purchase phase. Furthermore, if we consider that a satisfied customer is a potential ambassador , everything that builds this satisfaction also indirectly allows customer loyalty on-time and quality delivery, available and attentive after-sales service, the quality of the product or service provided, etc. crm, the main loyalty tool : also called Customer relationship management by its real name, it is a customer relationship management software and allows them to be retained: it is through it that we can manage and differentiate the contacts acquired by the company, to propose the most relevant offer and obtain, in fact, maximum satisfaction.