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Reporting this at the time helps the seller to constantly evolve in the quality of their sales.

Posted: Sun Jan 12, 2025 4:43 am
by subornaakter40
Visualizing what is being sold
Every operations manager must have complete visibility into what sales are selling so that the team can manage the delivery of products or services corresponding to the sales recorded. If this does not happen, important details of a sale are likely to be overlooked, including the existence of the sale itself.

Continuous feedback on the services/products being delivered
Part of the role of the operations manager is to involve the seller in key stages of the project or operations process . In most cases, sales, operations, administration and other processes are not usually so linear or strict, which allows them not to be separate compartments. For this reason, the manager must take advantage of this flexibility to give the seller visibility of what is happening, both the good news and the incidents or problems that the seller presents.

This feedback is given at the end of the egypt telegram data sales process, which is where the results, whether positive or negative, and the lessons learned from the experience are generated. In fact, this could be done from the beginning by making the salesperson's role a little more active in order to obtain more information on which to carry out the sales process , because it can benefit both parties.

First, because the salesperson has more visibility of the projects, products and services that he manages to sell, he knows what correct status he is in, it gives him more sensitivity about which clients he is dealing with to contemplate any contingency, so he acquires greater context to resolve these situations. Secondly, it benefits the operations manager by giving him continuous feedback so that the salesperson can sell better and better.


Operations manager feedback to sales

Training the operations manager towards sales
The operations manager must identify training opportunities for salespeople , not to turn them into technical salespeople, but to make them trustworthy , to make them know the product or service they are offering and not just a spokesperson for operations. Making the salesperson feel more confident about the offer they present, with the prices and deadlines they define, necessarily has to start with the training that operations provides to the sales area. Of course, for all these responsibilities of their role, the operations manager must receive an appropriate and competitive salary.