Depending on what they need, customers are redirected to the self-service portal for common questions or to the most qualified service agent to resolve their query. AI workflow automation tools ensure that all your service processes are as streamlined as possible.
While there is a range of plans available for different business sizes, in case you only need a ticketing system, they also have a basic plan starting at €19.
Zendesk's Best Features
Manage requests that arrive by email, phone, SMS or social networks
Use Zendesk on the web or on Android or iOS mobile devices through bahrain consumer email address integrations
Integrates with over 1,000 other apps including Jira, Tymeshift, Teamviewer, and Harvest
Use analytics features and reporting tools to gain insight into your customer service process
Zendesk Limitations
Although custom views can be created, they cannot be exported, so they must be created manually for each user.
You will have to pay an extra 50 euros per month per agent for advanced AI assistance
Zendesk Pricing
Free trial: 30 days
Team Suite: $55/month per user
Growth Suite: $89/month per user
Professional Suite: $115/month per user
Enterprise Suite: Contact for pricing
Enterprise Plus Suite: Contact for pricing
Advanced AI (Add-on): $50/month per user
Zendesk Ratings and Reviews
G2: 4.3/5 (5,700+ reviews)
Capterra: 4.4/5 (3,700+ reviews)
Make your customers (and your team) happy
Serving your customers well is a key element of building a successful business, no matter what you sell.
ClickUp is the system that offers customer support features and support for most other processes in your business. ClickUp's huge feature set, wide variety of templates, and custom support put it ahead when looking for a comprehensive system to streamline customer support and workflows.
Sign up for free with ClickUp today and watch your business grow.