For SaaS companies, or brands that have IT products c
Posted: Mon Jan 20, 2025 5:17 am
The extra traction that you can generate through YouTube and by uploading videos on your website is the icing on the cake. #3 Upgrade your Customer Onboarding Process Onboarding processes can be amazingly transformative for businesses. This might sound cheesy to many, but SaaS brands truly know the impact that onboarding processes can have on customer retention and loyalty. And that can never be taken for granted.
Regardless of how big or small your brand, it is important to know that retaining ghana phone number data your existing customers is a lot more cost-effective, as acquiring a new one can cost up to five times more. So you must focus on the customer onboarding process, and ensure that you know your customers and are catering to their needs. Did you know that 86% of people state that their loyalty to a company will be highly dependent on the quality of the onboarding content, and the service provided during the onboarding process? That is how much your onboarding process can influence your customer to stay or discontinue their association with your business.
reating highly user-friendly interfaces and providing effective product tour can eliminate a lot of issues that can otherwise arise in the initial stages of onboarding. Apart from this, establishing communication channels that will help in clear communication can be a great upgrade to consider for your existing customer onboarding process. #4 Leverage Multiple Sales Channels In the highly competitive market environment that we are seemingly operating in, picking just one or two sales channels to conduct your business may not be enough.
Regardless of how big or small your brand, it is important to know that retaining ghana phone number data your existing customers is a lot more cost-effective, as acquiring a new one can cost up to five times more. So you must focus on the customer onboarding process, and ensure that you know your customers and are catering to their needs. Did you know that 86% of people state that their loyalty to a company will be highly dependent on the quality of the onboarding content, and the service provided during the onboarding process? That is how much your onboarding process can influence your customer to stay or discontinue their association with your business.
reating highly user-friendly interfaces and providing effective product tour can eliminate a lot of issues that can otherwise arise in the initial stages of onboarding. Apart from this, establishing communication channels that will help in clear communication can be a great upgrade to consider for your existing customer onboarding process. #4 Leverage Multiple Sales Channels In the highly competitive market environment that we are seemingly operating in, picking just one or two sales channels to conduct your business may not be enough.