Effective follow-up
Posted: Mon Jan 20, 2025 8:52 am
The fourth challenge, which is particularly relevant in the current situation, is that opportunities are delayed. Many sales are lost due to a lack of follow-up . It makes no sense to send information without doing continuous and systematic follow-up.
It's not about being annoying, but about showing interest egypt phone number list persistence . A customer who doesn't respond isn't necessarily not interested, they may have other priorities. It's essential to follow up properly and show interest in the transaction.
Resolving objections
The fifth challenge is to close the deal after the entire sales process. We must distinguish between excuses and objections .
Objections are opportunities to resolve doubts and show interest, while excuses indicate a waste of time. Identifying and responding to objections appropriately will allow us to improve our closing ratios.
Management in B2B market
The sixth challenge, especially in the B2B market, is to manage the customer's decision-making process. We must identify who decides, whether our interlocutor is an informant, influencer or decision-maker .
Working on the customer power map and personalizing our responses according to the interests and motivations of each profile within the company is crucial. In addition, we must understand the dynamics of the customer's purchasing process and anticipate their administrative and management needs.
Methodology, one of the main challenges in Sales to be successful in the company
Finally, the seventh challenge is methodology. Many people think that intuition and product knowledge are enough, but that is not the case.
Selling is a process that requires qualification, segmentation, working with the client and co-creating solutions. Using a specific methodology, we can identify where to improve and be much more efficient.
It's not about being annoying, but about showing interest egypt phone number list persistence . A customer who doesn't respond isn't necessarily not interested, they may have other priorities. It's essential to follow up properly and show interest in the transaction.
Resolving objections
The fifth challenge is to close the deal after the entire sales process. We must distinguish between excuses and objections .
Objections are opportunities to resolve doubts and show interest, while excuses indicate a waste of time. Identifying and responding to objections appropriately will allow us to improve our closing ratios.
Management in B2B market
The sixth challenge, especially in the B2B market, is to manage the customer's decision-making process. We must identify who decides, whether our interlocutor is an informant, influencer or decision-maker .
Working on the customer power map and personalizing our responses according to the interests and motivations of each profile within the company is crucial. In addition, we must understand the dynamics of the customer's purchasing process and anticipate their administrative and management needs.
Methodology, one of the main challenges in Sales to be successful in the company
Finally, the seventh challenge is methodology. Many people think that intuition and product knowledge are enough, but that is not the case.
Selling is a process that requires qualification, segmentation, working with the client and co-creating solutions. Using a specific methodology, we can identify where to improve and be much more efficient.