Guaranteed return

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subornaakter40
Posts: 359
Joined: Sat Dec 28, 2024 3:11 am

Guaranteed return

Post by subornaakter40 »

The possibility of returning the goods in accordance with the law will help to complete the transaction:

If you are not sure, take this product. You will have a 14-day guarantee, you can return it if you do not like it.

Use an objection to close

If the client has a specific disagreement, it can azerbaijan mobile phone numbers database be used to close the deal:

The price is too high (customer objection).

At first it does seem expensive. If I can show you what the real benefit is, can we discuss making a deal?

Removing questions

Example of dialogue:

Have I answered all the questions?

(Client) Yes.

Are you satisfied with the price?

(Client) Yes.

Great, then I'm preparing the contract.

Summation

All the main advantages of the purchase are listed, and at the end a closing question is asked. Example:

In total, you get the latest model of the phone, a gift - a protective case, unlimited Internet for the first month after purchase. In addition, you are given a discount on all calls during the year in the amount of 20%. Do you think this is a good offer?

(Client) Yes.

I absolutely agree, please allow me to submit your documents to formalize the contract.

Excitement

When supply is limited, you can push the customer towards the desired solution by using the feeling of scarcity. Examples:

If I remember correctly, there were few items from this series left in stock. Check availability?

This offer is in great demand. Almost everything was sold out yesterday. Let me see if there is more?

The promotion has ended. Check if it is still possible to run a discount today?

Execution of the contract

Used when some time is needed to formalize a contract or transaction. Options:

Are you more inclined to decide for or against?

(Client) Most likely for it.

Maybe I should start the paperwork? It doesn't commit you to anything until you sign. But you'll be able to read everything with the details, see if there are any questions about the terms of the agreement, and make a final decision in the process. Do you agree?

Strategies for Concluding Profitable Deals
"Dead Dog in the Manger"

The idea is to make a proposal that is obviously unacceptable and defend it vigorously. After much debate, you give in and propose another option. This plan is exactly what you want to achieve. It should be more beneficial to your partner than the previous one, so it will be easier for you to get consent.

"Plucking"

Once all the basic terms have been agreed upon, you can try to get additional benefits that are not included in the contract. An example would be buying a car. Try to clarify whether you will receive the car clean and fully fueled.

A technique used against this tactic is to agree to these requests for an additional fee.

"Good Cop, Bad Cop"

A famous strategy in which one partner is in favor of a positive decision, and the other is against it. If you switch roles during negotiations, the other party will not be able to understand who is responsible for making the decision.
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