Use cases for a chat bot

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Chatbots serve a variety of business purposes, including providing basic customer support, level 1 help desk support, 24x7 automated services, troubleshooting, FAQs, order fulfillment, balance enquiries, credit applications, recruiting and selecting staff, mentoring, and more. The only limit is your imagination, as there are few tasks that a bot can't do these days, some of the most notable ones being:

Provide Information 7x24 / Frequently Asked Questions
Its function is to provide personalized information on a specific topic romania whatsapp number data 5 million selected by the user, for example, information on the exchange rate, weather, traffic, location of the nearest branch, news, information on how to carry out a procedure, a quick guide on how to develop a process.



Placing an order / Filling out forms
A bot is ideal for guiding a user through filling out a form or tasks such as placing an order, where the bot can take the user's requirements and ask the relevant questions to complete the order. What is very useful about a bot in this case is that the order can be left "halfway" due to the user's time, and then completed in a very simple process.