Here's a familiar experience to you: You have a question about a company and want to talk to someone about it. You search their website, eventually find their phone number, and call them. You're first routed through an automated system.
Next, you are forced to understanding cayman islands phone numbers choose an option from a menu. Eventually, you are put on hold for a long time. You feel frustrated and in bad taste in business before you even have a chance to talk to someone.
Instead of giving customers a direct line to reach out, offer your business a direct line through a chat box — a little chat pop-up at the bottom edge of your web page. While there are several ways to set this up, it's best to connect your customers with a chatbot right off the bat. This can give you the opportunity to understand their question so you can direct them to the right person to help them.
1Dental proudly displays the live chat function in the bottom left corner of their website, no matter what page the visitor is on. Source: 1Dental
1Dental proudly displays a live chat function in the bottom left corner of their website, no matter what page a visitor is on. Source: 1Dental
Old Town Benidorm The benefits of adding a chat box to your business website are undeniable. Here are some highlights:
Live chat costs 15% to 33% less on average than phone support.
Live chat can increase customer retention by an average of 48%.
The return on investment from 'live chat' is approximately 300%.
Create a pop-up
We know what you’re thinking: “Pop-ups? Not 2001 anymore!” Thanks to the early days of the internet, the term “pop-up” has fallen out of favor quite a bit. But today, pop-ups are no longer annoying advertisements that you can’t seem to avoid. They’re useful calls to action that can help improve your conversion rates.
Incorporate useful pop-ups into your site design by cleverly combining them with CTAs. CTAs, or calls to action, are small, brightly colored buttons on your website that scream “Learn More” or “Buy Now.” They’re simple, straightforward, and when combined with pop-up windows and special offers, they’re irresistible.
