Sarah: “I’m concerned about the cost and whether it’s worth investing in external SEO services.”
Tom: “I understand your concern. Investing in SEO can seem costly at first, but it’s important to consider the return on investment. Increased traffic means more potential customers and higher revenue. We offer flexible pricing plans to suit different budgets and the potential impact on your overall marketing ROI is significant. Let me show you some options.”
Sarah: “Okay, but how do we know it will work?”
Tom: “That’s a valid question. While no one SMS Gateway Bulgaria can guarantee specific rankings, our strategies are based on proven methods and data-driven insights. We’ll set clear goals and track progress to ensure you’re getting value from your investment. Plus, we offer monthly reporting so you can see exactly how your site is performing.”
CRM Utilization:
Notes: Document Sarah’s concerns about cost and effectiveness.
Follow-Up Task: Schedule a follow-up call to discuss pricing plans in detail and address any lingering concerns.
Reporting: Set up regular reporting within the CRM to provide Sarah with transparent progress updates.
Stage 5: Closing the Deal
Objective: Secure the client’s commitment and finalize the agreement.
Conversation:
Tom: “Sarah, I appreciate your time and I’m confident that our SEO services will bring great value to your enterprise. Are you ready to get started and see your business grow?”
Sarah: “I think I’m ready. What are the next steps?”
Tom: “Fantastic! We’ll start with a comprehensive website audit and then move on to implementing the SEO strategies. I’ll send over the agreement for you to review and sign. Once that’s done, we can kick off the project.”
CRM Utilization:
Deal Tracking: Move Sarah’s lead status to “Closed – Won” and initiate the onboarding process within the CRM.
Agreement Management: Send the agreement for electronic signature through the CRM.
Project Management: Set up tasks and timelines for the SEO project in the CRM, assigning roles to team members and tracking progress.
Stage 6: Post-Sale Follow-Up
Objective: Ensure client satisfaction and lay the groundwork for a long-term relationship and potential referrals.
Conversation:
Tom: “Hi Sarah, it’s been a month since we started the SEO campaign. I wanted to check in and see how things are going. Have you noticed any changes in your website traffic or customer inquiries?”
Sarah: “Yes, actually, we’re seeing more visitors to our website and even some new inquiries from potential customers!”
Tom: “That’s wonderful to hear! We’ll continue to optimize and monitor your site to ensure steady growth. Please feel free to reach out if you have any questions or need any additional support.”
CRM Utilization:
Client Satisfaction Surveys: Send a satisfaction survey through the CRM to gather feedback and identify areas for improvement.
Referral Program: Track referrals in the CRM and offer incentives for clients who refer new business.
Ongoing Communication: Schedule regular check-ins and updates to maintain a strong relationship.