Be prepared for unexpected events and objections
Posted: Sun Dec 15, 2024 3:46 am
And this information can only be available by going deeper into the customer relationship.
19. Be careful what you say
Have you ever had a drop in attention during a sale? Unfortunately, it often happens, due to tiredness, stress or because too many activities tend to overlap.
In fact, this is a damaging and extremely unpleasant country email list situation that can negatively impact the progress of your business. The customer does not always pay attention to your words but when you make a mistake, they are ready to perceive it.
So, I advise you to always be very centered before relating to anyone and to avoid those hot and personal topics that are easy to create displeasure: religion, health, politics, privacy, children's education .
You know what you can never afford? To make the buyer earn points.
You have to close the sale and, with all the tact that we have seen is necessary, you are the one who has to lead the game .
We talked about the objections that a customer can raise at the beginning of our chat, because this is one of the fundamental aspects to profile when creating your buyer personas.
You should always have a mental list of all the objections a consumer might have regarding the products or services you sell.
Knowing these issues ahead of time allows you to be prepared when they are raised.
19. Be careful what you say
Have you ever had a drop in attention during a sale? Unfortunately, it often happens, due to tiredness, stress or because too many activities tend to overlap.
In fact, this is a damaging and extremely unpleasant country email list situation that can negatively impact the progress of your business. The customer does not always pay attention to your words but when you make a mistake, they are ready to perceive it.
So, I advise you to always be very centered before relating to anyone and to avoid those hot and personal topics that are easy to create displeasure: religion, health, politics, privacy, children's education .
You know what you can never afford? To make the buyer earn points.
You have to close the sale and, with all the tact that we have seen is necessary, you are the one who has to lead the game .
We talked about the objections that a customer can raise at the beginning of our chat, because this is one of the fundamental aspects to profile when creating your buyer personas.
You should always have a mental list of all the objections a consumer might have regarding the products or services you sell.
Knowing these issues ahead of time allows you to be prepared when they are raised.