The positive results of the lockdown have led Spanish banks to implement a hybrid work model.
Savings banks modify the collective agreement to adapt it to teleworking in the financial sector.
Teleworking has become the norm in all sectors of activity. In all those in which it is possible to work from any place other than an office. One of them is the financial and banking sector. And this new labour regulation and the new way of working has also caused certain changes in the financial field.
The positive results generated by teleworking during the lockdown have led Spanish banks to want to implement a hybrid model in the services they offer. This means that most afghanistan email list 168973 contact leads banking entities will combine face-to-face and remote activity from now on.
The employers' association of former savings banks, CECA, has already signed a new collective agreement with the unions. It provides for the regulation of teleworking in the financial sector until 31 December 2023 , as well as the right to digital disconnection .
The agreement signed by CECA is the first to implement the inclusion of teleworking regulations in the financial sector. According to the agreement, and in accordance with the provisions of the Royal Decree that regulates teleworking, when more than 30% of the working day is worked, the employee must receive a computer , a mobile phone and an ergonomic chair from the company. In the event that the financial institution does not provide a screen, keyboard and mouse, it must pay the worker up to 130 euros to be able to buy them.
Major banking corporations such as Banco Sabadell, BBVA and Banco Santander have prepared specific plans to enable people to work both in the office and from home. For example, in the case of Banco Sabadell, shifts have been established to work both from the office and from home. Fixed positions in the offices have also been eliminated to maintain safe distances.
BBVA has also considered the possibility of employees being able to work 100% of their working day at home . This bank, in particular, took advantage of the summer months to test the effectiveness of this measure and to be able to implement it comprehensively since September of this year. The bank assures that it has been able to successfully maintain activity without reducing productivity.
Bankinter is also doing something similar . The workforce is working 50% in person and 50% remotely. The bank warns that it has reached 91% of the workforce working remotely in the financial sector. At the moment, the trend is positive when it comes to continuing with the services they offer their clients.
Banco Santander has developed what is known as ' flexiworking' . Here, teleworking is carried out based on the results achieved. Employee productivity is not measured by the time spent, but by the objectives and results obtained. In this sense, the entity headed by Ana Botín allows its employees to choose which days they want to work remotely.
There are entities that promote flexible work so that employees can choose which days to work from home.
Prestige at stake
As offices become more empty, concerns about teleworking are emerging . Being employed by an architectural firm, for example, is not the same as being employed by a bank, where millions of confidential data are handled.
A misstep in this regard could compromise the reputation of the financial institution. That is why bank managers are working to minimize the security risks that could be involved in using home equipment to do the work. A report by Capco reflects some concern that Amazon Alexa and Google Nest represent a growing security risk if staff work from home.
